NewYork-Presbyterian

About NewYork-Presbyterian Hospital

NewYork-Presbyterian Hospital, based in New York City, is the nation’s largest not-for-profit, non-sectarian hospital, with 2,409 beds. The Hospital has nearly 2 million inpatient and outpatient visits in a year, including 12,797 deliveries and 195,294 visits to its emergency departments. NewYork-Presbyterian Hospital’s 6,144 affiliated physicians and 19,376 staff provide state-of-the-art inpatient, ambulatory and preventive care in all areas of medicine at five major centers.

Re-engineer for An Enterprise-Wide Content Management Solution

Challenges

  • Re-engineer and consolidate CMS and over 200 public web sites containing over 100,000 pages
  • Retain & convert site visitors by offering current health information tied into the appropriate access to services
  • Empower departments to own web content
  • Roll out interactive multimedia strategy and different disease management tools to entice site visitors

Solutions & Services Provided

  • Use of pre-built, fully customizable workflow allow each department to express its web personality and still fall within brand standards
  • Website Development & Implementation on Oracle WebCenter Sites
  • Reduced cost of implementations using well-tested framework
  • Competitive advantage over other organizations by being ahead of the curve

Results

  • Enterprise-wide solution for shared authoring of content, multimedia and interactive materials.
  • Faster time-to-market leveraging pre-build modules
  • Create once, publish to all channels simplifies content creation mechanism
  • Visitors from a search engine not only find the targeted information, but also lists of related actionable links resulting in more online appointment requests
  • High ROI through various added functionalities

Visualization of Project Outcomes

NYP.org screenshot