Category Archives: chatbot

Chatbot-at-work
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The Rise of Insurance Chatbots

Shopping for insurance and making a claim can be stressful. Emailing or filling out forms. Chatbots are computer programs that people interact with. They use conversational interfaces to mimic human conversation, so the experience of using one is...

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ChatBOT
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Five Opensource Platforms For Chatbot Development

Chatbots can store huge volumes of information and provide 24-hour support in a convincingly human style, so it’s no surprise that more and more businesses want one. The good news is, you don’t need technical expertise to create a bot capable of...

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CUSTOMER EXPERIENCE
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Improve the Customer Experience with Chatbots

In 2017, companies like Mastercard, Hyatt, Sephora, H&M, Casper, and Disney started using chatbots to build better relationships with their existing and prospective customers. So, what exactly are chatbots and can they really help businesses...

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